1. Introduction

    • Overview of Dolphin Logistics' commitment to privacy and data protection.
    • Purpose and scope of the privacy policy.

  2. Information Collected

    • Types of information collected from clients and visitors to Dolphin Logistics' website.
    • Examples include personal information, contact details, shipment details, and payment information.

  3. Use of Information

    • How Dolphin Logistics uses collected information for custom clearance services and customer support.
    • Examples include processing orders, providing updates on shipments, and responding to inquiries.

  4. Data Sharing

    • Circumstances under which Dolphin Logistics may share client information with third parties, such as customs authorities or freight forwarders.
    • Assurance of confidentiality and data protection standards.

  5. Data Security

    • Measures taken by Dolphin Logistics to protect client information from unauthorized access or disclosure.
    • Encryption, secure servers, and access controls are examples of security practices employed.

  6. Retention of Information

    • Duration for which Dolphin Logistics retains client information and the criteria used for data retention.
    • Compliance with legal and regulatory requirements.

  7. Cookies and Tracking

    • Explanation of how Dolphin Logistics uses cookies and similar technologies on its website for analytics and user experience improvement.
    • Options for managing cookie preferences.

  8. Third-Party Links

    • Disclaimer regarding links to third-party websites on Dolphin Logistics' website.
    • Privacy policies of external websites are not governed by Dolphin Logistics.

  9. Legal Basis for Processing

    • Details on the legal basis for processing client information, such as contract performance or consent.
    • Information on client rights regarding data processing.

  10. Client Rights

    • Explanation of client rights under applicable data protection laws, including access, correction, and deletion of personal information.
    • Process for exercising these rights.

  11. Changes to Privacy Policy

    • Notification process for changes to the privacy policy.
    • Client acknowledgment of updated privacy practices.

  12. Contact Information

    • How clients can contact Dolphin Logistics regarding privacy concerns or inquiries.
    • Dedicated email address or contact form for privacy-related communication.

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